Gabriela Mistral University Repository

The Gabriela Mistral University Library has developed the following Academic Repository in order to preserve, disseminate and make available the full-text contents of the academic production developed by the different actors in the academic and research field of the University.
The UGM University at the beginning of the year 2017 incorporated the UCINF University, also adding that collection where we find memories, theses, degree works, academic magazines, speeches, books, digital and sound files. Contact: repositorio@ugm.cl

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    • Thesis

      Gestión de servicios aplicando buenas prácticas ITIL 

      Ayala Bravo, Jorge (Universidad Gabriela Mistral, 2011)
      Actualmente las buenas prácticas de los servicios se ha hecho evidente y necesaria para actividades específicas que requieren las organizaciones, con lo cual los procesos y procedimientos se han vuelto cada vez más exigentes ...