Gabriela Mistral University Repository

The Gabriela Mistral University Library has developed the following Academic Repository in order to preserve, disseminate and make available the full-text contents of the academic production developed by the different actors in the academic and research field of the University.
The UGM University at the beginning of the year 2017 incorporated the UCINF University, also adding that collection where we find memories, theses, degree works, academic magazines, speeches, books, digital and sound files. Contact: repositorio@ugm.cl

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    • Thesis

      Evaluación calidad del servicio a clientes 3G en Claro Chile 

      Cordovero Roa, Manuel Eduardo (Universidad Gabriela Mistral, 2010)
      Esta tesis, tiene como finalidad mostrar como aumentar el porcentaje de participación de mercado para la telefonía móvil, principalmente para los clientes 3G. A lo largo de los capítulos se muestra el Análisis Estratégico, ...